Dena Bank — Amount debited but no cash dispenced

Address: Mumbai City, Maharashtra

Sub: Deducted Cash of Rs 10, 000/- through Vakrangee ATM No: NMH00001, Marol (Transaction ID S37311305, Description:- CWDR/[protected]/[protected]/19:06:11/NFI) Sir, With reference to above subject matter, I have a Saving Account in Dena Bank & A/c No:[protected] in the Name of Yogesh Dnyandeo Kharate. And I am gone to withdrawal of Rs 10, 000/-(Rupees Ten Thousand Only) on 27th February 2015, through ATM No: NMH00001 Vakrangee ATM Marol (Transaction ID S37311305, Description:- CWDR/[protected]/[protected]/19:06:11/NFI) but cash not received and amount deducted from my account. After shown me the same massage in my Register mobile number. When I enquiry my account balance by Mini Statement through “Vakrangee ATM” on 27th February 2015 & online statement upload 5.03.2015. I shown that Rs: 10, 000/-(Rupees Ten Thousand only) - has been deducted as ATM withdrawal which not actually withdrawal or I not get the Cash from the ATM. Hence I request you to kindly add back my said amount of Rs: 10, 000/- in my Account No: [protected] . Therefore, I request you to kindly add my deducted amount as earliest as possible. Hope, your co-operation in this matter is highly solicited. Thanks & Regards, Yogesh Dnyandeo Kharate Email id.: [protected]@vakrangee.in/[protected]@gmail.com Mob.:- [protected]