Dena Bank — dena bank auction cheating

Address: Hyderabad, Andhra Pradesh, 500072

I have recently taken an auction property under the auction by dena bank mg road secunderabad and i paid 25% = rs.480000 to them.

Before i am ready to pay emd, i have requested for photocopies of property documents. But, they have not provided and said document photocopies will be given after auction is completed & said all documents are very clear.

After legal documents photocopies provided to me then i have applied for home loan which was rejected by following reason

1. Building was not constructed as per sanctioned plan where sanction plan is for g+2 and it was constructed for g+4 & no sellar plan included in it but sellar is included in it.

2. There is no regularization for building under ghmc norms i. E., no bps/ brs approval documents available.
There is no possibility to apply it now.

No banks ready to offer home loan due to above problems.

So, i have explained the problem and no one is responding.
Manager is on long leave and not at all responding my calls & mails

I have given letter on auction withdrawal on 10 days before full payment and mailed same to branch. Please review the attachments "letter submitted at bank".
After completing of deadline time, now they responding we can't provide money back.
I really want help. I put my all my savings in it.
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    +91 79 2658 4729
    +91 22 2654 5577
    +91 22 2676 7136
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    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
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