Dena Bank — Dena bank employee misbehavior digital india

Address: New Delhi, Delhi, 110019

Website: denabank.com

Dear madam /sir,

It is very painful to write it to you hope you will take the necessary action on same.

I had a salary a/c with dena bank ending with 27634. at nehru place branch.
It was opened on date[protected] today after a month on[protected] i visited to withdrawal some amount. when i filled details and visited counter the counter man said that your sign has not been scanned you have to wait i waited there and asked to the another person for my online details of internet banking for which i had filled form two time on[protected] while a/c opening and again on[protected] but did not got that yet, for both the reason of (non scanned form & online details) i wanted to meet branch manager but she was unavailable in branch sudden employee saw that i am looking for branch manager than that employee (mrinal ranjan prasad) became a monster and asked me to not meet her, again when i said that employee (mrinal ranjan prasad) that you are a branch manager or in-charge, he said "tumhari aukat nahi hai milne ki"

This way he treated. i am sending you the video & photo of his visiting card
For records. kindly suggest me where i can do complain because that kind of people do not deserve it a common man will fear to go to bank.

I am writing it just because i am a tax payer and i know my wrights.
Kindly suggest me more option of complaining so that i can do complain... we are in world where digital transactions are welcome and cash is being penalizes. but still banks are not doing their jobs. how we can look our future in digital way.

Reference video & visiting card attached

Regards
Sharad