| Address: Kanpur, Uttar Pradesh, 208001 |
| Website: Birhana Road, Branch |
Need clarification on below request... Bank branch says it is old account and cannot provide explanation. Though, they have debited huge amount - 73, 600
Without any clarification and notification...
Sir,
Loan account number[protected]
Loan type - dena vidyalaxmi
This is to bring under your notice that my loan account has been debited with an unknown debit entry of amount - 73, 640.00 as of 30-jun-2018. (Though i was settling my loan account balances on more that effective basis.) you are requested to look into the matter and provide me with a suitable explanation on why this amount has been charged to my account? And what calculation parameters were used?
Further, on reviewing the interest report and account statement, i found that the interest has been charged on compound basis since beginning of the loan account i. E., as of '10-jul-10' including my study + moratorium period (07'2010 to 07'2015). Though as per agreement, it is clearly stated that for this period, interest is expected to be charged on simple basis. Moreover, penal charges were applied for this period but, repayment is always optional for study + moratorium period (07'2010 to 07'2015) tenure which clearly points out the discrepancy.
Kindly go through the account statement and rectify it at your end or provide me satisfactory explanation for the mismatches.
Also, i was told by the branch during my verbal communication that my account would be automatically switched to mclr on retro basis effective from 2016 which is also not done thus causing me monetary disadvantage.
All this is causing very inconvenience to me and also affecting our relationship. Please provide me a proper clarifications and get my account rectified so that i could clear out my out-standings and get this loan account closed asap.
Please respond at earliest.
Thanks,
Anshul kedia
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