[Resolved]  Dena Bank — Non refund of NEFT

I made an NEFT on 03/10/2013. by mistake i entered wrong account number in NEFT. I requested many times to branch & mailed them to solve this issue. I am attaching communication which I made with Dena Bank.

Regards,

Sanjay Anadkat


From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Wed, Dec 25, 2013 at 3:26 PM
Subject: Fwd: Request for back my money. (Request No-23)
To: zo.[protected]@denabank.co.in, [protected]@denabank.co.in



Dar Sir,

With a huge hope from your end regarding trailing mail, , I am requesting Ambujanagar branch to back my money since 2nd Oct. 2013 for NEFT I made from my internatet ID.

Also I would like to know that how to get money back.
Regards,

Sanjay Anadkat





[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Mon, Dec 23, 2013 at 10:13 AM
Subject: Fwd: Request for back my money. (Request No-21)
To: zo.[protected]@denabank.co.in, [protected]@denabank.co.in



Dar Sir,

With a huge hope from your end regarding trailing mail, , I am requesting Ambujanagar branch to back my money since 2nd Oct. 2013 for NEFT I made from my internatet ID.

Also I would like to know that how to get money back.
Regards,

Sanjay Anadkat


[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>

Date: Fri, Dec 20, 2013 at 5:14 PM
Subject: Fwd: Request for back my money. (Request No-21)
To: zo.[protected]@denabank.co.in, [protected]@denabank.co.in



Dar Sir,
With a huge hope from your end regarding trailing mail, , I am requesting Ambujanagar branch to back my money since 2nd Oct. 2013 for NEFT I made from my internatet ID.

Also I would like to know that how to get money back.


Regards,

[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Wed, Dec 18, 2013 at 3:40 PM
Subject: Fwd: Request for back my money.
To: [protected]@denabank.co.in



Dear Sir,

Still my money not received back. Kindly do the needful.

Regards,


Sanjay Anadkat


[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Mon, Dec 16, 2013 at 12:54 PM
Subject: Fwd: Request for back my money.

To: [protected]@denabank.co.in



Dear Sir,
Still my money not received back. Kindly do the needful.

Regards,

Sanjay Anadkat


[protected] Forwarded message[protected]
From: Customer Service Cell, HO, Mumbai <[protected]@denabank.co.in>
Date: Wed, Dec 11, 2013 at 1:20 PM
Subject: RE: Request for back my money.
To: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>



Dear Sir,



We acknowledge receipt of your under mentioned email.



We wish to inform you that the Bank has launched an online customer complaint system on the Bank's website www.denabank.com for quick disposal / tracking of complaints lodged by customers.



We have registered your complaint received in the online customer complaint system and the ticket number is [protected]



We request you to track status of your complaint in the online complaint system .



In future, if there is any complaint against the Bank you are requested to register the same in the online complaint system.





Thank you,



CSC



From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
Sent: 10 December 2013 19:55
To: Customer Service Cell, HO, Mumbai; Ambuja Nagar Branch, Rajkot Region; RTGS Cell, HO, Mumbai


Subject: Fwd: Request for back my money.








Dear Sir,

Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

Regards,

Sanjay Anadkat

[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Tue, Dec 10, 2013 at 11:23 AM
Subject: Fwd: Request for back my money.
To: [protected]@denabank.co.in, [protected]@denabank.co.in, "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>



Dear Sir,

Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

Regards,

Sanjay Anadkat




[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>

Date: Sat, Dec 7, 2013 at 12:35 PM
Subject: Fwd: Request for back my money.

To: [protected]@denabank.co.in, [protected]@denabank.co.in, "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>



Dear Sir,

Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

Regards,

Sanjay Anadkat

[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>

Date: Fri, Dec 6, 2013 at 7:46 PM
Subject: Fwd: Request for back my money.

To: "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>, [protected]@denabank.co.in, "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>



Dear Sir,

Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

Regards,



[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Thu, Dec 5, 2013 at 10:42 AM
Subject: Fwd: Request for back my money.
To: [protected]@denabank.co.in, [protected]@denabank.co.in, [protected]@denabank.co.in





[protected] Forwarded message[protected]
From: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: Sat, Nov 30, 2013 at 1:00 PM
Subject: Fwd: Request for back my money.
To: [protected]@denabank.co.in, [protected]@denabank.co.in, [protected]@denabank.co.in



Dear Sir,

Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

Regards,



[protected] Forwarded message[protected]
From: RTGS Cell, HO, Mumbai <[protected]@denabank.co.in>

Date: Wed, Nov 27, 2013 at 12:11 PM
Subject: Request for back my money.

To: "NEFT.[protected]@bankofbaroda.com" <NEFT.[protected]@bankofbaroda.com>
Cc: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>, "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>, "Ambuja Nagar Branch, Rajkot Region" <[protected]@denabank.co.in>



Dear Sir / Madam,



Kindly update the status ON PRIORITY.



Thanks and Regards



RUPESH PATOLE

RTGSCELL
TREASURY DEPTT.
DENA BANK
4TH FLOOR, DENA CORPORATE CENTER
C-10, G BLOCK, BKC, BANDRA (E)
MUMBAI - 400051



TEL NOS[protected] / 5440



From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
Sent: Wednesday, November 27, 2013 10:12 AM
To: Customer Service Cell, HO, Mumbai; RTGS Cell, HO, Mumbai; Ambuja Nagar Branch, Rajkot Region
Subject: Request for back my money.



Dear Sir,

Money still not received in my account. Kindly do the needful. or advise me where i have to request for getting this money back.

Regards,

Sanjay Anadkat...


----- Forwarded by Sanjay Anadkat/ACL on 11/07/2013 05:59 PM -----

From: "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>
To: Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Cc: "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>
Date: 10/19/2013 05:53 PM
Subject: RE: NEFT NO- BKDNH[protected]



Dear Sir/Madam,

We acknowledge the receipt of your under mentioned email.

We are examining the issue raised by you.

Thank you,

Customer Service Cell
Head Office, Mumbai

CC: RTGS Cell, HO, Mumbai: To resolve the issue and reply to the customer under advice to us.

From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
Sent: Saturday, October 19, 2013 5:23 PM
To: RTGS Cell, HO, Mumbai
Cc: Ambuja Nagar Branch, Rajkot Region; Customer Service Cell, HO, Mumbai
Subject: Re: NEFT NO- BKDNH[protected]

Dear Sir,

Money still not received in my account. Kindly do the needful.

Regards,

Sanjay Anadkat...




From: "RTGS Cell, HO, Mumbai" <[protected]@denabank.co.in>
To: NEFT.MUMBAI <NEFT.[protected]@bankofbaroda.com>
Cc: "Customer Service Cell, HO, Mumbai" <[protected]@denabank.co.in>, Sanjay Anadkat <sanjay.[protected]@ambujacement.com>
Date: 10/09/2013 02:24 PM
Subject: NEFT NO- BKDNH[protected]






Dear Team,

Kindly provide the credit status of below mentioned NEFT Transaction as the Beneficiary is claiming non receipt of funds.

NEFT payment details:-


S.No. Seq No. Transaction Ref. Amount (Rs.) Value Date Batch Id Sending Branch Sender A/c Type Sender A/c No. Sender A/c Name
Benf. Branch Benf A/c Type Benf. A/c No. Benf. A/c Name
Txn. Status Originator of Remittance Sender To Receiver Information
[protected] SDC[protected].00 2013/10/03 1100 BKDN[protected] [protected] SANJAY B ANADKAT
BARB0GOTRIX ---- [protected] JANKI D THAKKAR
Delivered at RBI[protected] SANJAY B ANADKAT G112 NEW NORTH COLONY AMBUJANAGAR TAL KODINAR, VADNAGAR /URGENT/ //TEST FOR NEFT TRANSFER


In case the funds credited to wrong account kindly mark lien of the said amount immediately and reverse the same to our remitter account ASAP and confirm to us accordingly.

Thanks and Regards

RUPESH PATOLE
RTGSCELL
TREASURY DEPTT.
DENA BANK
4TH FLOOR, DENA CORPORATE CENTER
C-10, G BLOCK, BKC, BANDRA (E)
MUMBAI - 400051

TEL NOS[protected] / 5440

From: Customer Service Cell, HO, Mumbai
Sent: Wednesday, October 09, 2013 12:44 PM
To: Sanjay Anadkat
Cc: RTGS Cell, HO, Mumbai
Subject: RE: NEFT NO- BKDNH[protected]

ear Sir,

We acknowledge the receipt of your under mentioned email.

We are examining the issue raised by you.

Thank you,

Csc

CC: RTGS Cell: To resolve the issue and reply to the customer under advice to us

From: Sanjay Anadkat [mailto:sanjay.[protected]@ambujacement.com]
Sent: 09 October 2013 12:30
To: Customer Service Cell, HO, Mumbai
Cc: Ambuja Nagar Branch, Rajkot Region
Subject: NEFT NO- BKDNH[protected]

Dear Sir,

I have made a NEFT on 03/10/2013 UTR No. is BKDNH[protected] for Rs. 50 only. By mistake, I entered wrong SB account in NEFT. still this payment has been not reversed in my account no[protected]Dena Bank) Ambujanagar Branch.

I concated 5 times at Dena Bank, Ambujanagar Branch for this issue. Also request has been given in written on 04/10/2013 to Dena Bank Ambujanagar Branch.

Kindly do the needful.

Name- Sanjay Anadkat
SB No.[protected]
Bank- Dena Bank.
Branch - Ambujanagar
PIN -362715

Regards,
_____________________

Sanjay Anadkat
Asst. Manager. (A&C)
Automation & Control Dept.
Unit- Gajambuja
Ambuja Cements Limited
Kodinar, 362715 (Gujarat)
Phone- [protected]
sanjay.[protected]@ambujacement.com
www.holcim.comThis message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Please do not print this e-mail unless absolutely necessary.
Disclaimer:
The information contained in this electronic communication and attachment(s) are intended solely for the exclusive use of addressee(s). It may contain proprietary, confidential or legally privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this mail. In such case, please notify us immediately by responding this mail and thereafter delete it from your system. Taking any action on reliance on the contents of this information is strictly prohibited and may be unlawful. The Bank is neither liable for proper and complete transmission of the information contained in this communication nor for any delay in its receipt.
Warning:
Computer viruses can be transmitted via email. Before opening any attachments please check them for viruses and defects. The Bank does not accept any liability for damage caused by any virus transmitted by this email.

--

Sanjay Anadkat

Asst. Managet (A&C)

Ambujacement Limited

Po-Ambujanagar (Kodinar)

Pin-362715 (Gujarat)

Mobile- [protected]