Dena Bank — ppf a/c no.0071ppf[protected]

Address: 6/43 NAVJYOTI CHS SOC LTD M G ROAD, OFF KIRAN INDL ESTATE UNNAT NAGAR, NO 2 GOREGAON WEST SUB URBAN, Mumbai City, Maharashtra, 400104

From,

Nita manoj anchalia
504 chamunda jewel,
Yashwant nagar teen dongri,
Goregaon west, mumbai 400058
Date[protected]
To,
The manager,
Dena bank, goregaon west branch, mumbai.
Sub: ommission of interest components in the updated passbook.
Ref: a/c no. Old a/c no. Sb/ppf/4442 with main branch and new a/c no. Is 0071ppf[protected] with goregaon branch
I, the undersigned, wish to keep on official recored experience of harassment caused to me by the official concerned.
The passbook was updated on[protected] and, on perusal, i found a major entry of interest component missing from the updated passbook!
Therefore i visited the bank on several occasions to get the error rectified. But to my utter shock i found the official concerned to be vary casual and insensitive to the issue. I make this statement with conviction and without any prejudice. Such an approach towards the customer amount to deficiency in service and the official concerned is certainly answerable.
I even wonder how your balance sheet was approved by the official c. A.! An amount of more than one lakh of rupees should have been duly accounted for while certifying the balance sheet.
Anyway it is a serious matter and the bank owes a convincing and justifying explanation to get themselves vindicated.
I urge you to rectify the error forthwith. Else i shall be left with no option but to take up the grievances with the nodal officer. Please note.
Hope you take up this pending issue seriously and rectify the error of a missing entry.
C. C. To
Thanking you,
Yours faithfully,

(Nita manoj anchalia)