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Dena Bank

Dena Bank — transaction failed but money was deducted from my account

Address: Rajkot, Gujarat, 360370
Website: www.denabank.com

I made a transaction on petrol pump by using my debit card of rs. 300 on 17th september, 2017. The transaction failed but money was deducted from my account[protected]. I wrote complaint at my account branch but i got no reply. This problem again accour 2nd time on 17th october transaction failed but money was deducted from my account[protected]. Please help me to refund total rs.600.
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I have submitted 3-4 times.a document for link of mobile no with account...but not satisfied with this..
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I want to say that, during atm transaction amount got debited, but i dint received the money.The transaction amount is 1000.kindly check it and do the needful as it is 19days passed.
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    Dena Bank Phone
    +91 79 2658 4729
    +91 22 2654 5577
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    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
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