[Resolved]  Dena Bank — Wrong Charges

Address: Mumbai City, Maharashtra

So far total INR 291.13 have been debited to my saving account for using Dena Bank DEBIT CARD at petrol pump for purchasing of fuel. I tried to search on Dena Bank web site for Applicable Charges on use of Debit Card for procuring fuel at Petrol Pump, but could not find any details related to such charges. To my complaint got feed back to surrender the debit card if I am not happy with the charges. Charge against use of Credit Card is logical & acceptable too. But why one should be charged for using Debit Card? It is a direct use of my own money, no credit from bank. It’s a direct withdrawal from my own account.
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Aug 14, 2020
Complaint marked as Resolved 
 
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    Dena Bank Phone
    +91 79 2658 4729
    +91 22 2654 5577
    +91 22 2676 7136
    Dena Bank Address
    Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E], Mumbai, Maharashtra, India - 400051
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