Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — dhfl simply cheating

d1122333

from Mumbai, Maharashtra

Dec 25, 2018

Address: Thane, Maharashtra, 400606

Dhfl is simply cheating. I was asking for foreclosure letter or my loan instalment from last three months.

But dhfl team not responding to my call and mail. If they doing so the just told me that we cant give you foreclosure letter as your loan has not completed six month.

But not suddenly they provided my foreclosure letter with additional charges of 37000 and no any information for insurance amount.

Dhfl is really fraud. And they dont have shame as well simply making money by fraud.

Where ever you log a complaint or mail you will get mail please share your loan account number our team will get back to you.
My mobile number is [protected] if any one is there from dhfl and really have through knowledge please call me back

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Feb 11, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL

Dec 28, 2018

Updated by d1122333 DHFL Team,

Finally you have provided me foreclosure letter. Why you have not done 2 months back. If you are aware that you can not disburse my loan amount.

Your this delay cost me 70000 RS delay charges.

Now I have one more conncern regarding my insurance amount. Some of your team saying you will get 20-30% deducted amount.

I really don't understand if it's complete DHFL Fault why you guys deducting customer amount

Please convey this message to your team

Your branches staff and customer support really horrible no one knows anything .

Verified Support

Jan 08, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL