DG Shipping — Query regarding my CDC

Indos no - 23ZM9495
Application no for cdc - SMO(K)/2023/49901
Email ID - [protected]@gmail.com

I am still waiting for a response as in when and how long will my cdc take to process ..!!? . It has been 30 days since my application has been submitted. I was told that kolkata would be faster which is why i applied from kolkata. All my friends whoever had applied from kolkata in the past for their cdc have all got it within 15-20 working days, then why haven’t I..!? I have sent an email to the kolkata email ID atleast three times ([protected]@gov.in), but they have not even sent a follow up mail saying how many days my CDC will take to arrive.
I wanted my cdc as soon as possible because until then, I can’t apply for my SID which delays the rest of the formalities that needs to be completed, I have deadlines to complete to join the cruise on time in the respective month (june), and my company is also asking how long will my CDC take to process. Thank you and have a nice day