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DG Shipping — Seaman Book issuance

Address: Kabjur village Rd, 9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg East, Mumbai, Maharashtra 400042

I applied for my Indian Seaman Book on 06-Jul-23, it's still showing the status as 'Application Submitted'. Has the issuance process started? SMO(M)/2023/259209
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I have tried connecting via Email, phone no reply. There should be some sort of communication line available. People jobs and future depends on this book. Hoping to hear back about my book being issued soon.
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    9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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