[Resolved] Dhamaalshop.com — About order

chethan102218

from Hyderabad, Telangana

Aug 25, 2016

Address: 560076

Website: Dhamaalshop.com

Hi,
I sir it's Chethan the date of 12th Aug 2016 I ordered Videocon 32" HD
LED TV(Luck by chance offer) INR 6, 599.00 each order no DS37638.BUT until I
did I not came any shipping process mail. I Calling costumer care (
[protected] )
no abt product but ths no is not connecting. Plzzz reply me abt my order.

Regards,
Chethan M S
[protected]

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]