[Resolved] Dhamaalshop.com — Booked a videocon 32" tv on[protected] but not received, payment done through credit card

Praveennn

from Mumbai, Maharashtra

Aug 29, 2016

Address: Hassan, Karnataka, 573201

Website: www.dhamaalshop.com

I seen the advertisement at facebook and i placed a order at dhamaalshop.com for a videocon 32" tv on 26/8/2016 for rs 6749 paid through credit card till today i am not getting response from the dhamaal.com over phone / email. I called several times and mailed 10 times no response till now please check
I tried to track but tracking showing as incorrect i'd like
Order number-ds55094
Client number-[protected]
Please refund my money as same
Paid amount -6749
Date of incedence 26/8/2016

My no. [protected]

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Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]