[Resolved] Dhamaalshop.com — Complain against online shopping site www.dhamaalshop.com

opchaudhary

Aug 30, 2016

Website: www.showmanship.com

Sir i omprakash chaudhary have placed an order on online site dhamaalshop for purchasing of 32inch led tv (Videocon) and money is deducted from my credit card on 20 aug 16 and confirmation mail has also come but till now item has not been delivered. I was keep trying to contact with customer support no provided by company through phone. But till now i am unable to contact them. Kindly resolve my issue at earliest. Mob no [protected]

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Aug 30, 2016

Updated by opchaudhary I have only payment confirmation mail from shopping company

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]