[Resolved] Dhamaalshop.com — Dhamaalshop.com - my order canceld and refund my amount

rajvi89

from Delhi, Delhi

Aug 25, 2016

Address: 520011

Website: www.dhamaalshop.com

My order confirmation no - ds48321, Dt: 20-08-16.

But till now not received any dispatch details of booking product. Payment deducted from my Debit card if you do not dispatch this product please cancel my order & refund my debit amount.

Important: - i have seeing so many bad comments for your web sites.

Please resolve this issue immediately. Otherwise i will take action or complain through media and consumer court.

Regards
Rajendraprasad
[protected]...

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]