[Resolved] Dhamaalshop.com — Led Tv

krishan9716

from Gurgaon, Haryana

Jul 22, 2016

Address: 800001

Website: dhamaalshop.com

Order No- DS1436 Videocon 32" HD LED Tv

I Recieved Invoice on date- 28/06/2016

Name- krishan Singh
Email Adress- [protected]@gmail.com
Contact Number-[protected]

Hello sir krishan singh i have ordered videocon 32 inches led tv refurbished luck by chance on 28 july 16, on that day i got a mail yor order is confirm, and they dint even said delivery date or cal or msg from dhaamalshop. Till now i dint get any cals or msgs, mails. So please grant my request and deliver my led tv, my order number:DS1436. From credit card i have done payment. For led 6599 and shipping charges 150...

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Nov 16, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]