[Resolved] Dhamaalshop.com — Led videocon 32 inch

39760

from Mumbai, Maharashtra

Sep 30, 2016

Address: 800001

I have booked vediocon led 32 inch on date 25.08.16 and confirmation mail was delivered to me from company and my confirmation code is ds54552. I have paid for it rs. 6749 rupees from net banking. I have also mail to costumer care so many time but thee is no response from company side till now. I have also call at [protected] but no contact with any person. I want to know what is the problem. Please resolve my problem as soon as possible other wise refund my money. I have already submit a complaint but there is no response.
Regards
Rajender sharma
[protected]

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May 19, 2017

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

Oct 12, 2016

Updated by 39760 No any amount is refunded till now.what is the procedure for refund my money.

Regards,
Rajender Sharma