[Resolved] Dhamaalshop.com — My order num ds58061 i have ordered it on sep 02 through debit for offer 99 rs (16gb memory card +charger+earphones)

Shaik Amatul

from Mumbai, Maharashtra

Sep 9, 2016

Website: Ebay

My order 99+150 shipping totaly 249rs it debited till now i didn't get any mail (baby.[protected]@gmail.com) or Any tracking details ! Is ths a fake ?
Please notify me r return my money, i should nt hv complaint tht website dhamaalshop.com provided num [protected]... & so Many any1 Num also didn't work to reach thm thy all cheated the customers.
Please let me know @

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]