[Resolved] Dhamaalshop.com — Non receipt of product (videocon lcd color tv 32 inch)

rdeepu1911

from Delhi, Delhi

Sep 19, 2016

Address: 491001

On 19th August 2016 I placed on order for the above product with Dhamaalshop.com after paying the necessary fees of Rs. 6, 800/- through my debit card. But till today I have not received the product nor any information from the company. It seems that I have been cheated kindly help.

Order No. DS-47267

Mobile No. [protected]
Email: [protected]@gmail.com

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]