[Resolved] Dhamaalshop.com — Order id not tracking

nandan bhandari

from Delhi, Delhi

Jul 17, 2016

Address: New Delhi, Delhi, 110044

Dear sir/madam
I have purchase sony power bank @549 purchase no. Ds18993 on date 17.07.2016 & & make payment through icici bank credit card payment id is 56925011, but i'm unable to track my order hence payment however payment already passed from my credit card account, as well as i've make so many calls on your customer support account but there is no responce.
Please help & support

Nandan singh bhandari
[protected]

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Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS18993 which you placed with our company Dhamaalshop.com on the[protected]:18 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]