[Resolved] Dhamaalshop.com — Videocon 32'' HD LED TV (booked but not delivered

Gsateesh

from Chennai, Tamil Nadu

Aug 26, 2016

Address: Chennai, Tamil Nadu, +91

Website: www.dhamaalshop.com

We have booked Videocon 32'' HD LED TV on 19th Aug' 2016 for Rs. 6749.00
still not received which we have booked that product from you.
you have debited in my account for Rs. 6749.00 ( United bank) kindly check and confirm the status of our Booked

Order No:DS46483 / dt: 19.08.2016
Shipper Name:: Sathish Kumar
payment mode:: Debit Card
Amount Debited:: 6749.00

herewith attached booking copy for your read ref... kindly make necessary action and solve the probelm asap

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]