[Resolved]  Dhamaalshop.com — Videocon 32" hd led tv (luck by chance offer) inr 6, 599.00 each

Dear sir, i have booked the above item after watching ads on dainik jagran on 21st aug. 16, my order id is: ds50031, till now, have not received any communication from dhammal shop for status of above item, just received one mail confirming the order details however not further details of shipment & order status. Tried calling customer care and sent couple of mails on [protected]@dhamaalshop.com., however failed to get any response from anybody. I believe this company and site is fooling us and its it a case of online fraud. Request all people who has been cheated by this company should stand together and lodged complains about g l electronics & theirs promoters.

Regards/pawan mishra
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Nov 4, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]
 
1 Comment

Comments

On dated 20/08/2016 i ordered videocon hd 32inc led tv on dhammalshop. Com and 6749 rupees money was paid by debit card.But thare is no responce from there. Product ordered detais Muthukumar 29 kamaraj road tirupur 641604. Contact number [protected][protected].So please give me responces from dhammalshop.
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Customer,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077

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