[Resolved] Dhamaalshop.com — Videocon 32 Inch led tv

Haidarali Saiyad

from Ahmedabad, Gujarat

Aug 23, 2016

Address: Kutch, Gujarat, 370201

Website: Dhamaal shop

Team,
I booked videocon tv32' on 16.07.2016 with order no:ds16768 but till no product has not been deliver as well as i tried to contact the customer care many times which was provided on dhamaalshop portal but numbers are not working.
Please find the attached screen shot for more detail about booking of order and confirmation of order booked.
Please help us to get our money back as we no longer want the product as there is no response from the dhamaalshop also not sure if they will sent the genuine product in such case...
Musha ibrahim chawda
M[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]