Dhanlaxmi Kuber Ashram — Asking money for scratch and win

Hello I'm Asmita from Dhule Maharashtra. I had bought an Dhan Laxmi Kuber Kit from Dhanlaxmi Kuber Aashram, Kolkata 2-3 years back. On 30 November 2020, I have received a post envelope having a scratch and win lottery as I was one of their customer. It was mentioned that if you win something, give us a call. I have called them and they said that I have won 6, 40, 000 and to avail this amount I will have to pay TDS of 1% with amount 6, 400. They sent me following messages
"Your
a/c no.XXX0040
credited with INR
Rs.6, 40, 000.00
through TDS on 01/11/2020.
Transfer successfull due to bank processing.
Please pay 1% current a/c charge. Rs.6, 400/-After paying charge your amount will automatically credit in five mins.
Download YONO @n www.yonosbi.com."
[12:44 PM, 12/1/2020] ANJANA SINGH.
A/C NO. [protected] IFSC CODE SBIN0000067
BHARTIYA STATE BANK
SBIXXXXXX
[12:44 PM, 12/1/2020] 6, 400 TDS charge aapko bharna hoga sir"
and I have paid the amount on the above account number. But then they again started asking 19800/- payment for preparing some BENA certificate for which I was not convinced. I even asked them about the same but they said this is from the Bhartiya State Bank, Kolkata and its compulsory. I requested to refund my payment of 6, 400 for which they refused and are calling me daily for 19, 800/-
The numbers from which I receive calls are: [protected], [protected]

Please help me regarding the same and request for refund of the 6, 400 amount which I had paid to them through bank transfer and screenshot of the same I am sharing with this detail.
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