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DHL Express India Customer Care Contacts

www.dhl.co.in
1
Updated: Apr 14, 2024
Complaints
468
Resolved
41
Unresolved
427
Bad 😕 It seems that DHL Express India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts
DHL Express India
Customer Service Contacts

DHL Express India Phone Numbers

Toll free
1800 111 345
84
42
1800 200 1345
23
16
Phone
+91 22 6678 9000
30
30
Fax
+91 22 2825 4387

DHL Express India Website


DHL Express India Head Office Address

801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400099

DHL Express India Social Media

DHL Express India
DHL Express India

DHL Express India Working Hours

Monday 09:30 am - 06:00 pm
Tuesday 09:30 am - 06:00 pm
Wednesday 09:30 am - 06:00 pm
Tuesday 09:30 am - 06:00 pm
Friday 09:30 am - 06:00 pm
Saturday Closed
Sunday Closed

DHL Express India Company Representatives

D
DHL Express India
Postal & Delivery Services
DHL Express India
Contacts

DHL Express India Overview

Latest complaint Unfair additional charges has been filed on 14/04/2024. Latest Resolved Shipping was resolved Jul 27, 2022. DHL Express India ranks as the #17 most complained about among Postal & Delivery Services.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with DHL Express India. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Featured stories

Excess custom duty charges demanded (almost the price of the product)
Non delivery of 7 cartoons to us and returning of all cartoons with damaged products

Recently resolved complaints

View all complaints
Resolved
Shipping
Resolved
Company is charging me more than 2x the price of item as Custom Duty
Resolved
AWB 3656715591 Excess custom duty charges demanded (almost the price of the product)

Most useful reviews

21
making money in the name of warehouse charges
9
custom charges fraud - random charges applied
8
Unethical collection of fees in form of warehouse charges

Recent DHL Express India reviews & complaints(468)

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L
LineRental
Apr 14, 2024
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DHL Express India Customer Care
Service available

DHL Express India — Unfair additional charges

I have sent documents in size 1 envelope weighing less than 500 grams from UK to India. I have been billed additionally rupees5458 for customs clearance, storage charges and conversion rate of 1 GBP to INR= 107.35 as of 14/April/2024. The rate is not this high.

Customs charges are only INR 1879 and you can do the rest caclulations that DHL is pocketing themselves.

Charges includes, Surcharges, Fees and warehouse...
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P
pks123456789
from New Delhi, Delhi
Apr 8, 2024
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Verified Company
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DHL Express India Customer Care
Service available

Dhl Cargo Movers And Packers-gst No.: 33bcjpv8883l2zk — Fraud company-PAN No.: BCJPV8883L2ZK

Address: DHL CARGO MOVERS AND PACKERS 5A, Street No. 1, Sheetla Colony Sector 28, Gurgaon Haryana GST No.: 33BCJPV8883L2ZK PAN No.: BCJPV8883L2ZK

The mail i received for refund from gst number - 33bcjpv8883l2zk (Dhl cargo movers and packers).
Person name - rakesh ([protected]), surendra swami ([protected]) these two people have done fraud with me along with the company.
Now they have blocked my number and today surendra swami has threatened to do bad to me if i ask for my refund and they will not process the refund.
Mr. Rakesh continues saying the fraud statement...
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J
JOHN KIZHAKKEKUTTU GEORGE
Dec 22, 2023
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DHL Express India Customer Care
Service available

DHL Express India — Delay in Delivery from UK to India

My shipment ([protected]) from UK to India is still not delivered since 8 days.
Still it is not cleared from Banglore. Daily they are asking so many additional requirements. It is only some documents and not any valued items.
Because o[censored]rgency we use DHL instead of ordinary post.
If I send it in ordinary post, it is supposed to be delivered before....
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