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Digital India Deal — Application of refund money from OD account

Dear Sir,
I'm very thanks to your kindness.
Sir, i have a problem in a money for running Kiosk banking outlet. Please kindly to help and return 1 lakh rupees from my OD account of my MGB kiosk banking.
So, i reguest to my agent, he asked to me that my money will be refund after 3 days. But now, im waiting 4 weeks. I have no answer from company, and they are not pickup my phone call. Please help me.

Kindness to yours

K Lalramenga
Application No. CSP/2019-20/COM/082536
KOID : CSC01A32590
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Dear Sir, what conditions of my complaint. I dont receive answer from company...help me
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