Address: New Staff Quarters Govt. General Hospital Nelamangala, Bangalore Rural, Karnataka, 562123 |
Respected sir,
I have serviced my philips 48 inches led from digital india tech solutions in the month of april 2019 by paying rs.7, 300 and they gave 6 months warranty in govinpura branch. Once again the tv faced the same problem of back-light, so i had complained regarding this on 24th september 2019. The service person by name mr. Salman had come to my residence and picked the tv on 30th september 2019. Later i inquired about my tv after couple of days, they informed it will be serviced and returned without any charges since it is under warranty. Since the tv was not returned i called up the reception and inquired about it, they informed to speak with the manager by name mr. Nadeem. So i called him, but he informed to pay rs.800 for transport charges, for which i agreed. Later he informed me that only few days are left for warranty so you need to pay rs.5000. I informed him that i will not pay since it is under warranty. He says to complain anywhere regarding this issue. Also first time when the tv was serviced mr. Imran service person had damaged the tv sensor for remote and he informed that he will repalce it since it was he mistake. So, sir please help me regarding this and sole this problem.
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