[Resolved] DishTV — complaint against dish tv.

Jayparkash

from Noida, Uttar Pradesh

Feb 19, 2019

Address: 110034

I have recharged my connection with 209 rs. But i cannot use all the channels. After lots of call in customer service every time i heard from him our system is updating and they cut the call. Apart from it once someone was received my call and he told me due to trai rules your pack has been changed automatically if want use swagat pack now then you have to pay 265. I have recharged with 53 again 209+23+7 i have balance in my account 7 rs. Coz the executive told me pack would be change automatically after paying the amount.
Still i am getting same issue no one care of it.

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Mar 28, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2019

DishTV Customer Care's response Dear Jay Parkash,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Feb 19, 2019

Updated by Jayparkash Still I am waiting for the response but did not get yet. I wrote a mail to CEO care I'd and forward the same to the given I'd. But nothing happened. Is it the right way to treat your consumers.

Feb 19, 2019

Updated by Jayparkash VC number as of now I don't have but my rmn is [protected].

Verified Support

Feb 20, 2019

DishTV Customer Care's response Dear Jay Parkash,

We are unable to fetch details shared by you. Hence, would request you to share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts to help you with this.

Regards,
Online Team
DishTV

Feb 21, 2019

Updated by Jayparkash VC[protected] and RMN [protected] now if you can do the needful it is very good.

Verified Support

Feb 21, 2019

DishTV Customer Care's response Dear Jay Parkash,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Comments

Revolution_bhagwanani@yahoo.com

from Gurgaon, Haryana

Feb 19, 2019

Dish tv has stopped ONLY NDTV channels on my dish. My ID no is [protected]. Name is Sunil R Bhagwanani. Mobile phone number is [protected].

DishTV Customer Care's response, Feb 19, 2019

Verified Support

Dear Sunil,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Feb 19, 2019

Verified Support

Dear Sunil,

Hope you are doing good.

We would like to inform you that we have activated NDTV India channel worth Rs 1 without GST on your VC 01517788612. Please keep the STB on LCN 96 for 15 mins and Switch off date is 24 Feb 2019.

Regards,
Online Team
DishTV

S_s99

from Dhamtari, Chhattisgarh

Feb 19, 2019

I am trying to login through the DISHTV app. A message pops up everytime that first I should register my mobile by sending a message to 57575. Now I am trying to register my mobile number since last two days but nothing happened.
DISHTV RMN VC NO. to 57575. Without registering my number I am unable to login. Please look into it.
Thanks
Sarthak

DishTV Customer Care's response, Feb 19, 2019

Verified Support

Dear Sarthak,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Mar 1, 2019

Verified Support

Dear Sarthak,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV