[Resolved]  DishTV — used & repair set top box in swap replacement.

Address: Tiruvallur, Tamil Nadu, 600054
Website: www.dishtv.in

I'm Vijayan from Avadi, Chennai. VC No.[protected].
Issue Date: 25th Dec 2018
DishTv Customer care is the worst Customer Care you can vote or rate as every Customer Executive will inform vice versa between each of their Own Customer Care Person. I was Informed that the Replaced Used Set Top Box of Dish NXT HD has a warranty of 1 Year by the First Customer Care Person & When I called for the 2nd Time, Other Customer care Person informs me that the same Replaced Used Set Top Box of Dish NXT HD has a warranty of Only SUPER STUPID 90 Days. DishTv Customer Service lacks in Tele- Communication of Fake Guidance & Lacks also in Service Technicians who cheats every time at a Good Cost with Polished Reasons & Fake infos. Price of any Product or Service Depends only upon their Choice that they can fix any cost as they don't follow or provide any Invoices & Bills to their Respective Customers. When I asked for an Invoice for their Service of Replacement o[censored]sed Set Top Box, They said Invoice can't be Provided. Actually, The Used Set Top Box was replaced to me without informing me that It's an Used Box & also the Technician said that It's New. This is a Complete Cheat & Shameful Business from DishTV. DishTV should be ashamed of such all things. But, I Don't think that DishTv will be ashamed of such things. I have also attached Photos of this used Set Top Box. It got opened at one side & the seal is teared, also the Technician has plugged the Set Top Box with a Different Company's Adapter of Videocon D2H. How does it sounds for DishTv. DishTv is only for Begging customers in name of cheating Services & Used, Repaired Products. They also didn't give a warranty card as everything is just with blabbering Business of Cheating Customers with Insane Reasons. I Demand for an invoice that stats the Price of the Used Set Top Box of Dish NXT HD which was replaced on 25th Dec 2018. I Demand also to get an information that in Replacement Option a Customer can only get a Used Stupid Box that too with a Videocon D2H Adapter ? I also demand a New DishTv NXT HD Set Top Box with its own Adapter to be replaced. I hope that the Service Technician came from the below mentioned Dealer. ''DONT BUY DISHTV. I MEAN DONT BUY FROM CHEATERS OF INDIA!!!''
Local DishTv Dealer Prem Kumar- [protected] (Thirumullaivoyal, Chennai)
+2 photos
Was this information helpful?
No (1)
Yes (0)
Jan 7, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2018
DishTV Customer Care's response
Dear Vijayan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jan 07, 2019
DishTV Customer Care's response
Dear Vijayan,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5402
    Pending
    0
    Resolved
    3733
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information