DMart — Treating Customer Irrespective

State Karnataka
City Bengaluru
Store Name Carmelaram-Sarjapur Rd-5636
Store Code 5636
I kept 2 bags in the luggage room, they gave only one token. While returning they gave one bag and told you gave only one bag. Then I told I gave two bags, they don't even leave me to check inside the room to confirm. At last one person came and searched. He got the bag with another token. They missed to give the token for the other bag. While returning the bag he was checking inside the bag and asking for evidence inside the bag. Your mistake you should take the responsibility. Don't treat the customer like robber, the way he saw me and searching inside the bag. I was shamed of myself in front of other customers. This is not a good service. If we keep important things inside also beware of these services in DMart. Who gave you the rights to open my bag and check. You can check the CCTV footage. Today (10/08/2023) evening at 5.30pm. Who will responsible for my self respect. He didn't accept the mistake and asked sorry for that also. No response from the helpline also.
#worst service
#lost patience
#worst customer handling.
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D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
 
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