Dmart Vellore — Product warranty and poor customer service

Mr Jayasuriya who claims to be shift manager at DMart store, vellore on 21 Dec 23 (1130 hrs)doesn’t allow us to speak to store manager. We wanted to explain the problem to the manager…Prestige electric Kettle was sold and the warranty was not stamped. The dealer is not taking the product citing above reasons. D mart should explain customer in detail as they take pride in advertising the warranty details. Procedure of stamping the warranty and explaining the terms to customers particularly who are in need is to be done …
Sorry experience such poor customer support and prying on unwary customers..
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Dec 21, 2023
Updated by Rubenprasanna
Issue not resolved… complaint system is so complicated..
 
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    Dmart Vellore
    India
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