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DotZot Complaints & Reviews

3
Updated: Nov 21, 2022
Complaints 445
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265
Unresolved
180
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DotZot reviews & complaints page 11

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amitranjanji
from Patna, Bihar
Sep 1, 2018
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fake delivery attempt (id: 700009999061)

Address: 800013
Website: dotzot.in

I got the message that cid: receiver not available or out of station, which is absolutely wrong. No one contacted me or visited my place. The address on the package is an office address so it's impossible that they couldn't find it or no one was there to receive it. Also, about the number of courier boy, at first he was not receiving it and after some attempts, it got forwarded to a personal number of some lady. This is ridiculous....
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Tarunmalay
from Vijayawada, Andhra Pradesh
Aug 31, 2018
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shoes booked by shoe house

Address: Hyderabad, Telangana, 500015
Website: dotzot.in

I received a message sayng delivery is out and after sometime i gt a txt sayng delivery attempt failed due to customer not available. So i called this no. 70326 21215 and asked, this person gave me another no. ‭[protected]‬ Sayng please call him ask about the parcel. I compromised and called the new no.
Result:: no response,
I’m waiting for the parcel since yesterday without going anywhere.
Should I consider...
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Bhupindertarachd
from Amritsar, Punjab
Aug 30, 2018
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wrong commitment

Address: Chandigarh, Punjab, 160036

I have booked one thing from zotezo prepaid .
Today i received msg from dotzot that my parcel could not deliver due to unavalability or out station of customer.

I amd my mom at home full day

Then i call to delivery executive after listening me he cut my call with no answer.
I called again he never pick call.
Again i call him from other mobile he pick call and said courier will deliver tomorrow...
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Faisal4ally2k
from Kolkata, West Bengal
Aug 29, 2018
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product not received and message showing delivered

Delivered: your shipment[protected] has been delivered by dotzot agent [protected]. Please rate us on: tinyurl.com/ybnojq9r
The above message showing product delivered but haven’t received it yet. When called up agent named prasanto kumar sahoo he said will be delivered tomorrow and when enquired why it’s showing delivered he replied this is the way it shows. Pl see to the matter urgently as i have already paid in full, thanks....
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SachinSP1
from Mumbai, Maharashtra
Aug 28, 2018
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false reporting, unable to receive parcels

Address: 410206

I am writing this about my 2 parcels from Flipkart via DotZot courier service. According to tracking status parcels are already arrived at my area two days ago but i am still not receive them.
Tracking status showing report messages like "Undelivered due to CID - RECEIVER REQUESTED DELIVERY ON ANOTHER DATE" and its happened tow times each for my both awaiting parcels.
Please note that I didnt request change in delivery date....
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vijayk123
from Nashik, Maharashtra
Aug 28, 2018
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undelivered due to cid (id: 700010555905)

Address: Pune, Maharashtra, 411057

Sir mera prodout id (Id:[protected]
Status main show kr raha hai ki undelivered due to cid - receiver not available or out of station

Sir mere pass kisi dotzot agent ka bhi phone nhi aaya nhi or yaha pe koi bhi call received nhi kr raha hai.

Koi bhi number nhi lgata hai.

22nd august se koi update nhi hai aapke agency wale kuch call bhi nhi krte.

Agar muze mera product...
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Syedabdul Khader
from Hyderabad, Telangana
Aug 28, 2018
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fake reporting by delivery man.

Address: 500048

My expected consignment from dettol and mom kit from lybrate was expected to deliver on[protected] as per their message.
But very surprised to note that your company on searching consignment shows that it's returned due " door locked and customer out of station" my air way bill#[protected] still remains undelivered to me. The amount was paid through card now i have the proof of payment and will file a case against lybrate...
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sandeelpanu
from Noida, Uttar Pradesh
Aug 22, 2018
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product not delivered but status show delivered

Address: Hisar, Haryana, 125001

My Dot Zot tracking no is[protected] and my status shows delivered and message also received about delivered of the item whereas I don't receive my item yet, plz resolve where is my item and where it is delivered by courier boy.
Plz take seriously it and resolve on priority base as it is very important for me.
Contact:- [protected]
Name:- Sandeep Panu...
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Mallikarjun Kavvala
from Kolkata, West Bengal
Aug 18, 2018
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did not receive selected shirts

Address: Hyderabad, Telangana, 500032
Website: www.onlineclues.com

I didn't received selected shirt's. Please fix the pick-up date for return back. Because i selected five checked and formale shirts. But i received different colours. I didn't received selected colour and shirts. The shirt's is very tight and shot to me also. I am not satisfied. So i return back this courier. Please arrange the fix date.

Thanks, mallikarjunarao kavvala,
Cin:1588414,
Phone no.[protected]...
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D
drtkj
from Ernakulam, Kerala
Aug 14, 2018
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fake delivery attempts.

Dotzot agent of Kuttoor, Pathanamthitta called me and said there are 2 packages and I should collect it. I told him that there is security Mr Matthew at the given address and he has to drop it with him at the same address. He cut the phone, and that was 2 days back and today falsely claimed 2 times that delivery attempted, but client out of station. I have been calling him [protected] nearly 20 times over the last two days but he is not picking...
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nkverma_87
from Bhubaneshwar, Odisha
Aug 13, 2018
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delivery was not done.

I had booked a mi phone from flipkart and supposed to deliver on friday but no-one contacted me even parcel was with dotzot. I called on [protected] and asked to deliver then got reply that only one courier so could not deliver. It will be delivered on monday but i did not get and no one is picking my call on [protected] after calling many times. Very poor service. I even told that please reach to me asap but denied. Such services can...
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Ridaex
from Sambalpur, Odisha
Aug 12, 2018
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non delivery of shipment

My shipment i'd no[protected] booked on 27 the july from bangalore through dotzot courier.
Till date it has not delivered though two times they have informed me that it will be delivered.
They have updated the status as "out for delivery" on 10 the august but not delivered yet.
I think the updation of status is a fake one and the courier company is indulging in unethical practice...
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Ridaex
from Sambalpur, Odisha
Aug 9, 2018
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non delivery of order by courier company

My order tracking i'd no is[protected] with dotzot, booked on 27th july from bangalore.
Till 9th august it has not reached to my address at the outskirt of bhubaneswar.
On enquiry over e mail to them, they are falsely assuring for the last seven days that it will reach within 48 hours.
They are a worthless, unprofessional and worst courier service...
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Urmila Mhatre
from Mumbai, Maharashtra
Aug 3, 2018
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wrong order

Address: 400706
Website: www.dotzot.in

You have send wrong order.. If you cant fulfill the order then close bloody hell you are selling.. Please contact me on my no as soon as possible [protected].. Please send somebody to my address to return same product. Or give me your customer care no to talk regarding because the number you have provided is not correct. So please do the needful... I want my money back my awb no is[protected] and order no is [protected]......
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Sanjaykandhari@gmail.com
from Mumbai, Maharashtra
Aug 2, 2018
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i30008288858 delivery boy misrepresent facts

Address: 410210
Website: Deliver boy

Your KRISHNA SERVICES UF499 order is on its way and will be delivered today by DOTZOT agent ([protected]). Please keep Rs. 295 ready. Mark your delivery location by clicking https://dotzot.shipsy.in/r/2BwQpA to get better delivery experience. Track: tinyurl.com/ycaspt65

The agent did not pickup call almosr 22 times the parcel was urgent medicane to send to dubai i confiremed delivwry in morning and arrange to send fo dy ai tonught...
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Arunsjpullayil
from Calicut, Kerala
Jul 31, 2018
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zenfone max pro m1 back cover

Address: Thiruvananthapuram, Kerala, 695601

The package i didn't delivered but, i got a message item has been delivered.. Why? I want the deatails.. Customer didn't get the product till the time... But i got message item has been delivered. I will be mention the message below..
"delivered: your shipment i[protected] has been delivered by dotzot agent [protected]. Please rate us on: tinyurl.com/y7efw7bt"
Dotzot..@ kaniyapuram.. Trivandrum...
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DeepikaSC
from Gorakhpur, Uttar Pradesh
Jul 29, 2018
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product not delivered

Address: Kanpur, Uttar Pradesh

It's a fake courier company. I ordered some products on firstcry.com. First courier boy from dotzot called me and said they do not provide service in my area. when I said but during placing order firstcry accepted my pincode for home delivery. He said he can not deliver at home and asked me to collect packets from their office. When I denied and asked him to talk to firstcry then after some time they updated status as delivered without delivering...
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Dr.N.Sankar
from Guruvayur, Kerala
Jul 23, 2018
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the parcel no.700006898773 not delivered

Address: Thiruvananthapuram, Kerala, 695002

After a message received from dotzot vanchiyoor trivandrum, i was waiting at my residence to receive the item. Contacted a mobile no.[protected] four to five times but the delivery person disconnected every time and he had never tried to contact me too. Again a msg came at 1641 hrs, could not be delivered reason: cid-receiver not available or out of station. Again another msg came at 1652hrs saying that 'we attempted delivery on 23/7/2018....
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Jami srinivas
from Cuddapah, Andhra Pradesh
Jul 21, 2018
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size wrong

Address: Srikakulam, Andhra Pradesh, 532001

I order combo of 5 pure cotton shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid l[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money at1099rs only...
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Aashish Agrawal Prince
from Lucknow, Uttar Pradesh
Jul 19, 2018
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fake status update

Address: Surat, Gujarat
Website: DOTZOT

My DOTZOT awd no[protected] your deliverymen is not come my address and update fake receiver out of station. bed thing is this i call to your delivery person he pick call and abuse me i ask when you come then he say i m outside and cut my call and i again call then he abuse me i recoreded call and i will share about your service on your tweeter page and facebook page . i very very disappointed from your deliverymen and also from your company....
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