[Resolved] Dotzot — delivery of parcel

sikkanther

from Sivagiri, Tamil Nadu

Oct 24, 2018

Address: 642126

I have booked a parcel and the shipment number is[protected] and my address is udumalpet -642126. But i have received so many messages that the delivery is not possible because receiver is not available. I have track my parcel in your site, it shows that the parcel is not delivered in pollachi area.

How is is possible that the parcel to be delivered in udumalpet area and not pollachi area. A mobile number is given by you and i have made calls but it is not responding.

Arrange to delivery the parcel at udumalpet immediately. My mobile nos are [protected] and [protected]

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Dec 10, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

DotZot Customer Care's response Dear Sikkanther,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Correct Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot