[Resolved] Dotzot — Failed/delayed delivery

Subhan Abdul

from Kottapalli, Telangana

Feb 28, 2017

Address: Mumbai City, Maharashtra

Website: www.dotzot.in

I ordered a phone on flippant and they chose this pathetic company to deliver my item. The committed date was 25th of February and so far until 28th of February there is no update on the current status. The item was shipped from Chennai and is held up in hyd for last five days. Don't know what's causing the delay. They don't answer their customer service number. [protected] experiencing a worse courier company in 21st century competitive business environment. The worst thing is, they don't have their customer service number anywhere on their website. Had to hunt the number and found it on some third party website.

Was this information helpful?

No (0)

Yes (0)

Apr 6, 2017

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Feb 28, 2017

Updated by Subhan Abdul Correction!!! It's flipkart not flippant. All for the smart dictionaries on smart phones

Verified Support

Mar 03, 2017

DotZot Customer Care's response Dear Subhan Abdul,

Warm greeting from DOTZOT.

We apologize for the inconvenienced caused.

Kindly requesting you to provide us your AWB number and your contact number.

We will check the reason for this delay and get back to you.

We assure you that we will take necessary action on the delivery team and have your issue resolved at the earliest.

You can reach DOTZOT Customer Care Services @[protected].

Regards,
DOTZOT Customer Service.