[Resolved] Dotzot — Getting fake massage

Tabrez Alam Khan

from Delhi, Delhi

Mar 2, 2017

Address: 110017

I have purchased online product from Flipkart. But it was damaged product so that i returned it. i got a massage from DotZot on 1st march at 10:43 a.m. that INSTAKART SERVICES P return pickup is scheduled for today.please keep the packet ready. Our executive will contact you shortly.

But no one had come at my Add. neither called me. and i got repeat massage from DotZot in the evening that we have attempted Pick up of your INSTAKART Services P return on 1st March.this massage came at 22:33. It is quite surprise that no one has visited at my Home but i got the Massage like this. it is totally unbelievable work from the service provider.

Was this information helpful?

No (0)

Yes (0)

Apr 6, 2017

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 02, 2017

Updated by Tabrez Alam Khan I want immediate action against that fake executive. and update me too.

Verified Support

Mar 03, 2017

DotZot Customer Care's response Dear Tabrez Alam Khan,

Warm greeting from DOTZOT.

We apologize for the inconvenienced caused.

Kindly requesting you to provide us your AWB number and your contact number.

We will check the reason for this delay and get back to you.

We assure you that we will take necessary action on the delivery team and have your issue resolved at the earliest.

Regards,
DOTZOT Customer Service.

Apr 07, 2017

Jasbant's response Sirts exchane colour