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DotZot

[Resolved]  Dotzot — my product

Address: East Godavari, Andhra Pradesh, 533401
Website: www.xpressbees.com

Today i have recieved a parcel through your courier service through shyam sales my shipment id is I[protected].but when i opened it it was not my product so i want to return it back.but there is no return address on it only phone number is there i want the return address . the product was ordered in the website caled xpressbees.com i couldn't find any option to return that product so please tell how to return my product and how to reefund my money...thank you
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Nov 17, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Oct 15, 2018
Updated by amar667 wrong shirts delivered
I have ordered stylish fashionable flower printed shirts (Pack of 2 shirts), on 15/10/18.
But u have delivered me the wrong and used shirts on 05/10/18.
I am in huge frustration...
Plzzzz
Collect it and send me the right ones
Plzzzz don't cheat customers.
How would we believe in you the next time,
This is gonna big fraud from your side
Plzzz maintain a clean relationship with customers...
Verified Support
Oct 16, 2018
DotZot Customer Care's response Dear Amar

DotZot — return order

We seen your complaint "DotZot — money return back". As per our process we do not pick up any return shipment without the specific instruction of the sender. Since the Dotzot airway number is not mentioned we are unable to check.

For any refund you will have to contact your shipper.

Sincerely
Customer Service - DotZot
 
2 Comments

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Comments

Product was out for delivery on 12/10 at 5:30pm.
Currently it is 13/10 12:20pm. haven't received any call from agent.
Status showing "Undelivered due to OFFICE CLOSED OR DOOR LOCK-(CIR)"

Called the agent 15-20 times. nobody picked the call.
Reply
Rong shirts and 3 piss and my choice no item
Reply
Aashik Hussain's reply, Oct 17, 2018
Rong shirts 3 piss and no choice shirts

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