[Resolved] Dotzot — parcel not received till now

Ajaz Ahmed Zargar

from Srinagar, Jammu and Kashmir

Dec 7, 2018

Address: 190011

Website: dotzot

Your flipkart order is on its way and will be delivered today by dotzot agent ([protected]). Please keep rs. 1050 ready. Mark your delivery location by clicking https://dotzot.shipsy.in/r/5Dftfy to get better delivery experience. Track: tinyurl.com/ycar96l6

I have received this text on 04.11.2018 but till now i didnt received my parcel despite of calling several times on the given number nobody picks up the call and no one contacted me.
Thank you
Ajaz ahmed

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Jan 11, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

DotZot Customer Care's response Dear Ajaz Ahmed Zargar

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot

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Comments

akbbu20

from Mohiuddinnagar, Bihar

Dec 10, 2018

Agent kaa no... Massage aata h call krte h to badtameez ki tarah baat krte h fir thodi der baad call krne pe switch off kr lega log ye faltu service dete h yaha pe bhabua me jo ki dotzot courier ki badnami hogi