[Resolved] Dotzot — receive wrong product

[Resolved] Dotzot — receive wrong product

A Abubaker.khalil from Manuguru, Telangana Mar 29, 2018

I receive another order from dotzot company my order is stylish fashionable shirts combo pack 2 shirt But i receive 2 white shirts First thing it is not new Second it is very large size Third it is very dirty And i pay 800 robis How i can return my money or return my main order I request this order from rocket combo I need speed solve And thank Was this information helpful? No (0) Yes (0)
Jun 1, 2018 Complaint marked as Resolved DotZot customer support has been notified about the posted complaint. Verified Support Mar 30, 2018 DotZot Customer Care's response Dear Abubaker First of all you have not mentioned a valid Airway Bill Number. However, even if you require to return a product if it is delivered by us, we would require instructions from the shipper. Therefore we request you to contact your shipper for further assistance. Yours sincerely Customer Service - DotZot Verified Support Mar 31, 2018 DotZot Customer Care's response Dear Abubaker We wish to inform you that DotZot is the delivery partner for your order number [protected] booked through Shipper VP ENTERPRISES . However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper. Therefore we request you to contact your shipper for further assistance. Yours sincerely Customer Service - DotZot Mar 31, 2018 Updated by Abubaker.khalil I can't connect to my shipper Because I don't have number to them I have only number of the delivery, and I call to him and said to me connect to dotzot The number of delivery is [protected] Verified Support Apr 06, 2018 DotZot Customer Care's response Dear Abubaker We request to re-visit the site which you had used while placing your order, shipper's (VP ENTERPRISES) contact details can be accessed. Yours sincerely Customer Service - DotZot
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