[Resolved] Dr Batra's — Health

Bhoopendra Choudhary

from Delhi, Delhi

Aug 14, 2016

Address: Ghaziabad, Uttar Pradesh, 201001

Website: www.drbatras.com

Hi..

I want to stop my treatment going on Batra's clinic Model Town Ghaziabad due to their fraud.

They were providing wrong medicines for wrong diseases I.e they were treating for skin disease and after treatment I’m facing skin allergy now.
When I consulted another doctors they suggest me to not use these medicines because you have no any such disease for what they are treating you.

When I realized this I went to their clinic and ask to stop my treatment and teturn my extra money paid because they taken whole year fee(27000) at beginning to give offer of 1000 off at same day payment.

But they were refused to return my money and said that you have to take these medicines for whole year(Even wrong medicines) this is in our term and condition that we will not return any money paid to us.
Then I said took your three month charge and return remaining money because
I registered here only three months ago and now I realized the fact of wrong treatment So I want to stop my treatment and return of money.

So please suggest me how to recover my money and stop fraud like this

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Aug 21, 2016

Complaint marked as Resolved

They didn't resolved my issue yet. even no one is responding to me

Dr Batra's customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Dr Batra's Customer Care's response Dear Bhoopendra,

We are concerned to note your grievance. We believe in a holistic treatment and do not encourage any negligence towards our patients. Please be assured, we will look into your concern and revert you at the earliest.

Regards,
Team Dr Batra’s™

Aug 17, 2016

Updated by Bhoopendra Choudhary I also sent email to [protected]@drbatras.com and uday thakur and Dr. Tushar. But none of them replied after 4 days gone. I need resolution as soon as possible.

Aug 17, 2016

Updated by Bhoopendra Choudhary This is not just matter of money it's the matter of Patient health. Which is truly compromising and no good doctor at all who can give the resolution.
So i need to return my money so that i can go for other doctor. I don't want allergy problem whole life. I'm sure you are not able to give any resolution as almost 5 months gone. now i suffering by Allergy which is addon given by you.
Return my money or I have no option except FIR and legal action against you.

Verified Support

Aug 17, 2016

Dr Batra's Customer Care's response Dear Bhoopendra,

We have noted your concern, but are unable to track your details. We request you to please let us know your name and contact number so that we can look into your case and assist you better.

Regards,
Team Dr Batra’s™

Aug 20, 2016

Updated by Bhoopendra Choudhary My Name IS Bhoopendra Singh
Patient Code:-my patient code is [[protected] &[protected]]
My Mobile Number:- [protected]
Dr Batra Branch:-Model town, Ghaziabad, UP
===============================
You are responding here but none of you respond on my email which i send you multiple time on feedback email.

Aug 26, 2016

Updated by Bhoopendra Choudhary no reply yet. What is the update..

Verified Support

Aug 31, 2016

Dr Batra's Customer Care's response Dear Bhoopendra,

We regret the inconvenience caused and have noted your concern. Please be assured, we will look into it.

Regards,
Team Dr Batra’s™

Verified Support

Sep 20, 2016

Dr Batra's Customer Care's response Dear Bhoopendra,

Your concern has been addressed. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Team Dr Batra’s™

Sep 22, 2016

Updated by Bhoopendra Choudhary I've written on above mention email multiple times. but still no update. and I need to return my money so that i can continue my treatment with other doctor. I can't keep the problem with me for whole life. however i have paid in advance to you. but now i don't want to at your branch as well. It would be my whole life worst experience. So kindly help me to return at least money. As you can't recover my allergy problem now your doctor not able to do that.

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Comments

ashish shultan

from New Delhi, Delhi

Aug 26, 2016

Please unsubscribe me [protected]. if i would feel that i need your help then i will contact you. but now please unsubscribe me

Dr Batra's Customer Care's response, Aug 30, 2016

Verified Support

Dear Ashish Shultan,

We regret the inconvenience caused. Please be assured, we will alert the team.

Regards,
Team Dr Batra’s™

Dr Batra's Customer Care's response, Oct 26, 2016

Verified Support

Dear Ashish Shultan,

Your concern has been resolved. In case you continue to receive such messages, please inform us along with your number and we will look into it immediately.

Regards,
Team Dr Batras™