| Address: Kolkata, West Bengal |
Dr. Mukesh Batra i would Really like your revert to this complaint personally.
I am undergoing treatment at The Kolkata Minto Park Branch. This to bring to your notice the very doctors present in the clinic do not value customer time, probably due to their real dedication towards their work. There probably no point in sourcing out call centres to constantly call customers and disturbing them when the appointment time is not considered, Just an advice to save on money. On voicing your complaints your appointed staff always have a ready answer without feeling apologetic.
You are made to feel as if you are being given a favour if you are heard too and for that matter you have to wait for endless hours to see a doctor despite an appointment.
Its just total disrespect to customers because there are the source through which you apparently esteemed clinic works.
A sincere request to you Dr. Mukesh Batra if you could look into it and have it stooped at the root level.
I personally would not want to name individuals but would be compelled to do it the next time if nothing is done about it.
Thank you
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