I opted for home collection for RT-PCR test as a requirement for my international travel to London. I received the report on the same day but there was a spelling mistake in my name. My name is 'MADHUBRATA' and they typed it as 'MADHUBRATH'. After multiple long calls and spending a lot of time, the corrected report that they sent had a second error - this time it was type as 'MADHUBARTA'.
This is pathetic service and is a nightmare as I need a correct report to board my flight and Dr. Lal PathLabs is doing absolutely nothing.
This is completely unacceptable and harrowing for a customer who has been needing a report for work travel. Was this information helpful? |
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