| Address: Nainital, Uttarakhand | | Website: www.lalpathlabs.com |
We submitted our histopathological sample in dr. Lal path lab centre haldwani, uttarakhand for biopsy test having lab id no.[protected] on 5/2/2020 and were expecting the report on 10/2/2020 as per mentioned on the receipt. There was a huge delay in reports and even after enquiring repeatedly on the customer care no. The executive was giving system and technical error as the reason for the delay.
The service is very pathetic as the further treatment of the patient depends solely on the reports. This delay is responsible for further degradation of patients' health as the patient is in urgent need of medical treatment. The sample collection procedure is extremely painfull as well and the patient was anesthetized due to which the procedure would be difficult to repeat in case of loss of the sample.
This issue will be raised and appropriate action will be taken in case of further delay or unauthenticity of the report. Was this information helpful? | 
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