Dr. Lal PathLabs — Negligent behaviour of staff

Address: Lal path labs sector 12 dwarka

Website: Lal path labs

Dear sir/Madam,
I booked a service of home collection for covid 19, on 10th September and the technician reached us on 11th September. He collected the sample and tell us about the report that will be declared in 48hrs and now the report shows that sample will be recollected.
They are not even contacted us for this mis management or negligence behaviour and now i am complaining for the whole day but there is no response from them.
The patient is already in a mental stress and tha lal path labs are harassing him with their negligent behaviour.
The patient is seeking some kind of relief in a form of either the refunds or the early recollection of the sample and sooner will be the declaration.