Drains — Drainage lines

Drainage conditions of "RAJ BAGH CALONY, SAHIBABAD, GHAZIABAD, UTTAR PRADESH." Are poor then worst, sewer water are flowing back into some homes and the drains are on conditions where there is more dung in drains rather than water.
We had already complaint for this manually but no have not yet got any response .
So please look into this very basic need.
Hoping for a appropriate action soon.
Resident of raj bagh calony.
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