[Resolved] Dream11 Fantasy — Company strategy on captain and vice captain

Shanu Pratap Singh Rawat

from Delhi, Delhi

May 29, 2017

Address: Mumbai City, Maharashtra, 248001

Website: fantasycricket.dream11.com/in

Sir every time i see in big maoney leauges who ever score big runs suddly and who takes suddnely wickets in bunches, comesh as a caption and vice caption of a team which stands on first position. How can we ensure that dream 11 is not changing vice caption and caption by backend with the help of developers and it is possible also.

So it is request to declare every teams caption and vice caption before one hour of match so that we ensure that there is no interfrence from backend of dream 11 site. Please provide a rti cell also on dream 11 website. It is very important points which should be incorporated otherwise legal things can be done agaisst dream11.

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Jul 2, 2017

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Dream11 Fantasy Customer Care's response Hey,
Transparency is one of the utmost important features on Dream11. As soon as the deadline for a particular match is locked, the system generates a PDF which displays the formation of all the participating teams in that contest. You can download this pdf as soon as the deadline is locked, after which you can compare the teams at the start of the match as well as the end of the match.

Verified Support

Jun 01, 2017

Dream11 Fantasy Customer Care's response Hi Shanu,

Having our users' trust and being transparent with them is the most important aspect of our FairPlay policy on Dream11. Please note, that once the deadline for a match hits 1 hour prior to the start of the match, all teams on Dream11 are locked and NO changes can be made post deadline. You can conveniently view/download the teams of other users in the contest you've joined by using our 'competitor tracker'. Be rest assured, neither Dream11 nor the user can make any changes whatsoever as soon as deadline hits. Once you download all teams, you can cross check the playing eleven (including the Captain & Vice-captain) just before start of match & as soon as the match ends.