[Resolved]  Dream11 Fantasy — Money deducted from my account but not added to wallet

First of all, there is no direct customer care of Dream11.
I added Rs 50 today to participate in a contest but the money did not show in my Dream11 wallet.
I will soon be initiating a legal procedure against Dream Sports if I do not find a customer service contact number or desk on the Dream11 app.
A lot of people invest money in this app on an hourly basis to participate in contests.
But the App operations does not seem to be transparent.
Regards
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Feb 18, 2022
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Jan 13, 2022
Updated by AD KC
This is the bank sms
HDFC Bank: Rs 50.00 debited from a/c **1500 on 13-01-22 to VPA dream11.[protected]@icici(UPI Ref No[protected]. Not you? Call on [protected] to report
Verified Support
Jan 17, 2022
Dream11 Fantasy Customer Care's response
As of now, we don't have a calling feature but don't worry, we will surely get your query addressed via email. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.
 
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