[Resolved] Dream11 — Payment not received.

zetarunkumar

Oct 25, 2016

Address: Mumbai City, Maharashtra

Website: www.dream11.com

Sir,
I am a client of dream11. on 25.10.2016 i noticed that my withdrawal request for rs.218.00 is canceled and rs.300.00 debited from my dream11 account. the debit reason as per transaction details is fairplay violation. but i do nothing. my name is-tarun kumar misra. my tyme name is misra maharathi. my registered e-mail [protected]@rediffmail.com. images with transaction id is also provided by me. i claim refund of this money.

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Dec 3, 2016

Complaint marked as Resolved

Verified Support

Nov 02, 2016

Dream11 Fantasy Customer Care's response Hi Tarun,

As per your discussion with our Customer Success team over the phone, hope you've understood our FairPlay policy and we have been able to clear your doubts. Going forward, request you to play fairly on Dream11 failing which we will be forced to deactivate your account.

Regards,
Team Dream11

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Comments

Babyanu

from Bengaluru, Karnataka

Nov 3, 2016

hi dream team,

Don't cheat people like that. How can you say multiple account, when we cannot create different accounts with same email id or same phone number or same bank account or same proof. Otherwise plz change your policies or rules. he played and won the amount with your rules of referral and invite. He didn't play against your rules. mind it.