[Resolved] Dream11 — Withdrawal of money

Soham1000

from Pune, Maharashtra

May 21, 2016

Address: Mumbai City, Maharashtra, 711302

Website: fantasycricket.dream11.com

Hi,

I have played a private league with my friend and won 840 rs cash. As i wanted to win the match, thats why my friend made his team weaker and i won the league. Now when i tried to withdraw the money dream11, cancelled and nullified my withdrawl. They mentioned like i have played with an inferior team. How they could say which team is superior and which one is inferior. I am playing with my friend in a friendly and private league. So its up to him and me. We played with our winning amount and not by dream11's cash bonus. So why you have cancelled my withdrawal amount without any notice. This is entire unfair.In what basis they have deducted 716 rs and just gave 124 rs in my dream11 wallet. I want my money back.

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Nov 7, 2016

Complaint marked as Resolved

Verified Support

May 25, 2016

Dream11 Fantasy Customer Care's response Hi Soham,

We checked in our systems and came across the fact that your withdrawal got nullified because it is not allowed for one gamer to create multiple accounts on Dream11.
Also, you cannot create a private league with the cash bonus. Moreover, the team created in your referred account "[protected]@outlook.com" has only 13 points and your team has received 183 points, and this falls under league fraud category.

Kindly play with your winnings and with your own (single) account.

Regards,
Dream11 Team

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Comments

Mayank Chouksey

from Indore, Madhya Pradesh

Dec 21, 2016

My withdrawn cancelled mera withdrawn kyu cancleed kiya

Email id- [protected]@gmail.com

Team name- mcmayank

Withdrawn pending 400rs

sayyex

from Delhi, Delhi

Nov 14, 2017

sam i refer my frien and bal deducted fake h dream 11 koi mt khelo

nighasan

from Lucknow, Uttar Pradesh

Apr 27, 2018

My money did not even reach the bank and dream did not return to dream 11 withdraw fail

Email id- [protected]@gmail.com

Team name- nighasan

Withdrawn pending 200rs