Driving License — driving license not dispatched

Address: Kasturi Nagar RTO, Bangalore, 560038

My permanent driving license test was conducted at rto bangalore (East), kasturi nagar on[protected] and scrutiny of documents has been completed on the same date[protected] and it was marked as pass on[protected] in the sarathi portal. For approval, it took more than a month[protected] and it took 21 days for the printing of the smart card[protected] and now it is not yet dispatched from past 7 days. It's been 59 days i gave the test means almost 2 months. I really require the dl.

Please help here

Application no. [protected]