| Address: DUNZO DIGITAL PRIVATE LIMITED. 'Saideep Srinidhi' No. 2, 1st Floor, NAL Wind Tunnel Road, Murugeshapalya, Bangalore – 560017, Karnataka, India. | | Website: www.dunzo.com |
Hi Team,
I have ordered 8 packets of cigarattes along with some other items, but when i received the items i was shocked to see only 6 packets being delivered. When i tried to reach out to them, they acknowledge the mistake but dont refund the money and they are clearly blaming the customers as liars. They are not even ready to do a conference call with the store because they know they have been doing malpractices to keep their business going. when you ask them a valid question, they just stop replying and does not even bother to tell anything.
They say that they have thoroughly investigated the case and order but does not even reply to the customer who has rights to know what has been done when because it is his money which they are doing fraud upon.
This is open fraud that the company is doing. Please help me.
Mobile no: [protected]
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